Further holiday information

Snow Guarantee

Snow guarantee

Early booking without any risk - that's our Snow Guarantee!

If all ski areas that are included in the booked lift pass are not open due to a lack of snow five days before the start of your holiday (effective day of arrival), and providing the highest point of the ski area measures at least 1,800 m altitude, you have the opportunity to change your booking to a different holiday for the same dates without extra charges (subject to availability of free rooms, current prices without Last-Minute & More discounts apply for the new holiday, valid for holidays with arrivals from 1st of January to 15th of March).
To make use of our Snow Guarantee, please contact us on the 5th day (effective day) before the day of departure (e.g. Monday, if arrival day is Saturday) via e-mail at snowguarantee-us@snowtrex.com.